At Playful Singer (“we”, “our”, “us”), we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or engage with our services.

1. Information We Collect

We may collect the following information:

Name

Email address

Phone number

Any information submitted through forms (booking, inquiries, assessments)

2. How We Use Your Information

We use your information to:

Schedule and manage voice coaching sessions

Send confirmations, reminders, and follow-ups

Provide customer support

Improve our services

3. SMS & Communication Consent

By providing your phone number, you consent to receive text messages from Playful Singer, including:

Appointment reminders

Coaching updates

Follow-ups

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

4. Data Sharing

We do not sell or rent your personal information.

We may share data only with:

Service providers (e.g., CRM systems like Go High Level)

Legal authorities if required by law

5. Data Security

We implement appropriate measures to protect your information from unauthorized access.

6. Your Rights

You may request to:

Access your data

Update or correct your data

Delete your data

Contact us at:

📧 [email protected]

7. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

8. SMS Privacy & Data Use

We respect your privacy. Phone numbers and personal information collected for SMS communication will not be shared, sold, or disclosed to third parties for marketing purposes. Information is used solely for communication related to Playful Singer LLC services, including appointment reminders, follow-ups, and promotional updates.

9. Cookies & Tracking

Our website may use cookies and tracking technologies to enhance user experience and analyze website traffic. These technologies may collect non-personal data such as browser type, device, and pages visited.

10. SMS Data Protection

We do not share, sell, rent, or disclose your phone number or personal information collected for SMS communications to third parties for marketing purposes. Your information is used solely for communication related to Playful Singer LLC services such as appointment reminders, follow-ups, and promotional updates.

11. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. These may collect non-personal information such as browser type, device, and pages visited.